thumbnail image
The Narrative Department
  • Home
  • Studios
  • Game Writing Masterclass
  • TND at GDC
  • Your Questions, Answered
The Narrative Department
  • Script doctor for game studios

  • Whatever story problem you're sitting with,

    I've probably seen worse.

    A studio brought me in to fix their narrative after content lock, because the gameplay and narrative were so misaligned. The game shipped to an 88 on Metacritic, with critics calling it full of emotional moments, "the human heart" of the series.

    Another studio's story just wasn't landing. Early reviewers warned that if the team didn't fix the narrative and the combat system, their Metacritic score would drop 10 points. The execs thought it was a dialogue problem, but it was a mismatch in motivation between the player and their avatar.

    We fixed the issue, with minimal rewrites.

    The game went on to become the best-selling title in its 20+ year franchise.

  • There is always a solve.

    I'm Susan O'Connor. As a writer, I've worked on BioShock, Far Cry, Tomb Raider, and 52 other shipped titles. I also founded the Game Narrative Summit at GDC.

    As your script doctor, I'll come in, diagnose the root causes of your story problems, work within your constraints, and help your studio get that game out the door.

    And like any good doctor, the first rule is to do no harm. I don't break things, create new problems, or make more work for your team. That's not a happy accident; it's baked into the approach I take.

    I'm here to help your writing and design teams troubleshoot and solve problems, so you can sleep better at night.

  • Client list includes:

    Monolith Productions
    Crystal Dynamics
    XBox
    EA
    Ubisoft
    2K Games
    WB Games
    Telltale Games
    LucasArts
    Epic Games
    Relic Games
    Netflix
  • The work

    55

    Shipped titles

    30M +

    Copies sold

    $500M +

    In revenue

    20 +

    Years in the industry

  • This might be for you if:

    Your story isn't landing, and you're not sure why

    You're deep in production and don't have time for a wrong turn

    You've got talented writers, but something upstream isn't working

  • Let's talk

    Click below to book a call and see if we can help.

    BOOK A CALL

Copyright 2025

Terms & Conditions
Privacy Policy
    Home
    Contact
    Posts
Cookie Use
We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
Learn More